JD of Technical Analyst

软件服务及支持

POSITION:    Technical Analyst LOCATION:    Shenzhen, China JOB TYPE:     Technical Support/ Level 2 Support COMPANY:     The leader in cloud platform of global supply chain management JOB PURPOSES: Work within our Production Support team to provide technical support to a customer service call center and work with other technical teams to analyze issues, identify resolutions, bugs or required development…

JD of Client Service Specialist (EDI Technical Support)

软件服务及支持

POSITION:    Client Service Specialist (EDI Technical Support) LOCATION:    Shenzhen, China JOB TYPE:     Customer Service/Technical Support COMPANY:     The leader in cloud platform of global supply chain management KEY RESPONSIBILITIES: Interact and manage customer’s inquiry or complaint over the phone and through email; this includes troubleshooting, answering questions, and analysis of reported issues. Responds to customer’s inquiries and/or complaints…